Your privacy
We respect your privacy and we are committed to ensuring that we reflect this commitment in everything we do. This policy describes the standards you can expect from us and how we comply with the General Data Protection Regulation. It applies to personal information we collect from you in person or via this website. We do not collect any personal information about you without your knowledge.
Key definitions
Personal information: The General Data Protection Regulation defines personal information as information relating to a living individual who is, or can be identified by that information. This includes data that can be combined with other information to identify an individual. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
Customer: for the purposes of this policy we define a customer as the named individual who engaged us to provide a product or service.
Data subject: the owner of personal information we hold
Who we are
Klu Business Management is an independent business with no affiliations to other organisations. Http://klu.ie is a website owned by Maria Cavanagh and used to showcase Klu Business Management Services.
The information we collect from you
If you are a customer or prospective customer of Klu Business Management, we may collect the contact and billing details from you that are necessary for the product or service that we are providing.
We use cookies to analyse the way that visitors interact with our website. We also use an analytics services and occasional advertising services provided by Google, Inc. (“Google”). The information stored in the cookie does not include personally identifiable information such as your name or email address. If you would like more information about cookies and the way that we use Cookies on our site, you can read our Cookie Policy.
How we use your information
We use your personal only in relation to one or more of the following:
(i) to respond to an enquiry you have made
(ii) to provide or seek feedback on a service or product that you ask us for, or about
(iii) to meet statutory accounting and VAT reporting obligations
(iv) to send you our marketing material only if you have given us explicit permission to do that; you may withdraw this permission at any time.
If you exchange messages with us via social media, you should be aware that chat / message histories of those platforms may record these interactions. We do not otherwise store or retain these exchanges or use them for any other purpose.
What we share with third parties
We share the minimum of information with trusted providers only if this is essential to our service to you. In particular, we use trusted third parties to process payment information. We take all reasonable steps to ensure that these suppliers share our privacy principles and comply with the General Data Protection Regulation.
We never buy or sell information for marketing purposes, nor do we share customer information with any related businesses unless you have explicitly asked us to.
If we believe in good faith that we are legally obliged to do so, we will share information with representatives of statutory bodies and law enforcement agencies.
Links
The https://klu.ie website contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site that is outside our control. We encourage you to read the privacy statements of these linked sites, as their privacy policies may be different from ours.
Our communications and marking activity
We occasionally use social media and other online platforms for advertising purposes. We do not use any personal information you give us to target you with online advertising. Whether you receive such adverts depends upon the preferences, browsing habits or other information you have shared with third parties such as Google, Facebook or Pinterest.
You will not receive general promotions unless you opt in to this service when you give us your contact details. You can opt out of this service at any time.
We always seek our customer’s permission before using your website details or testimonials on our website, social media or promotional materials.
How we secure your privacy
We treat the protection of your personal information seriously and we reflect this in our systems and our data management processes. We use industry standard security measures to control access to the data we process and store.
Your data rights
You have the right to ask us to give you the personal information we hold and process about you. We must tell you the scope and purpose of this information and you can ask us to amend or delete it. Bear in mind that we may continue to hold certain information in order to meet our accounting or other statutory obligations. You can ask us to tell you who we have shared your information with; we must notify you if we believe your data has been inappropriately accessed or stolen and this poses a risk to you.
You can find out more about your full data protection rights from the website of the Data Protection Commissioner.
How to request or amend your personal information
Please contact us if you believe that the data we hold about you is incorrect or needs to be updated. If you wish to access the data we hold about you. To protect your privacy, we may need to take additional steps to confirm your identity before we provide your information. We will respond to your request within 30 calendar days.
If you have a privacy question or complaint, get in touch so that we can resolve it.